Saturday, April 15, 2006

Malicious Censorship or Mere Incompetence?

AOL recently blocked e-mails from critics of AOL's plan to begin charging extra to route e-mail around its spam filters. AOL claims that the censorship was the result of their own incompetence; critics contend that AOL is "arbitrary and capricious in the way they deliver e-mail."

In a related story, last week the Independent Press Association (a former employer and one of my current clients) banned a publisher from its member listserve, apparently for criticizing the organization's Board of Directors in a manner the Directors deemed "unprofessional." In response, 70 IPA members have joined a new listserve called "Independent Members of IPA." Magazines can request to join the list - which is discussing ways to reform the IPA as well as to set up alternative indy support structures - by sending an email to "Indie-IPA-subscribe@topica.com."

The IPA was founded in 1996 to support free speech and social justice. The new listserve is only the latest chapter in a deepening and increasingly visible conflict between the current IPA leadership and a substantial portion of the membership of the organization.

17 Comments:

At 6:45 PM, Anonymous Anonymous said...

as a former VERY active member of the IPA, i can attest to a) how useful and powerful the organization once was as an advocate for independent progressive print media and b) just how far from the original mission the organization has now strayed in terms of everything from concrete programming to connection to the membership to competence of management.

unfortunately, the IPA has become a self-serving, cover-your-ass entity that behaves just like a badly managed for-profit company that's going down the tubes--e.g., stifling criticism of their direction and decisions, lack of communication to people they owe significant amounts of money to, and lots of dishonesty about that money and a host of other matters.

until recently it looked like maybe the organization could be saved, but alas, recent events have confirmed that we have to start over again if we want the kind of advocacy, help, and mutual aid for indie publishers that the IPA used to provide and foster.

 
At 3:57 PM, Anonymous Anonymous said...

The IPA had lots of listserve blowups in the past; it was a pretty lively organization, with lots of passionate people. I don't remember the old staff ever censoring anybody, no matter how hot things got. And when there were problems, there were people on staff and board who'd step in, like Abby at IPA-Ny or Lisa Jervis or Beth Schulman - where is she, anyway? - who everybody knew and trusted. They came out of magazines like mine, and I always felt like they were on our side, even if we disagreed about this or that. These people seem to have been run off by the fear-filled corporate hacks who have taken over the organization. I'm sure that there are still good people working for the IPA, but they're silent. Probably they're afraid of retaliation, if the way members are treated is any indication of the way the staff is run.

Of course, I'm posting anonymously. The IPA owes me money and I don't want to deal with any bullshit!

 
At 7:55 AM, Anonymous Anonymous said...

It's funny that the larger an organization becomes, the more likely it may become bureaucratic or loose sight of the foundation it was built on. I have to try to keep this in mind with my own business.

From an individual's point of view, this critique is worthy in theory. From a business owner's or manager's point of view, it's harder to stay away from either overt or subtle censorship in practice.

When YOU are the organization, you want to protect it. It's a natural instinct. The problem is that you may very well go about protecting something you've worked hard on in all the wrong way, pushing away the very people that believed in the organization and its charter in the first place.

I'm a member of the Independent Press Association. On one hand I'm outraged by the censoring of one of its members. On the other hand I have to admit I understand the human error that played a part in what the IPA mod(s) were trying to do and why they actually went through with it. It just so happened to be against the very principles they built their association on.

Human error is the reason. It doesn't mean it's acceptable or should be accepted.

Thank you Jeremy. Keeps us all honest doesn't it?


Jewels Merced
Editorial Director
JIVE Magazine

 
At 10:17 AM, Anonymous Anonymous said...

Jewels makes some good points.

Though the IPA directors are obviously behaving like evil, clueless dictators and are therefore undermining anything good they might be trying to acheive, it may be simultaneously true that they're trying to push through necessary changes. Organizations evolve.

But they don't always evolve in good directions. I feel like the people in charge at the IPA are missing something big, but I'm not sure what. They seem to be contemptuous of the magazines they're supposed to be serving and there doesn't seem to be any vision or strategy behind what they're doing. They're just jumping around like frightened little lizards -- maybe that's too harsh. Jewels's right: you have to balance compassion for the people involved against standing up for your principles. It's hard to find that balance.

The second commentator also raises an issue that I hadn't thought of, which is the composition of the staff and its impact on member relations. I just checked the IPA web site -- there are no managers listed for the loan fund, the newsstand service, or technical assistance, and when you click over to the IPA New York staff page, it's totally out of date: I know that at least two of those people aren't there anymore and haven't been for a really long time. WTF? In general, the IPA web site seems like a derelict. It makes me sad and it seems symbolic of other things. Why did all those people leave during the past year or two? Why haven't they been replaced? Is it just a lack of money or is there something else going on?

If the IPA isn't delivering on services -- and it sounds like Indy Press newsstand titles are really unhappy with the service they've been getting -- then all that's left is the community. And if the community is being censored and ignored, then what's left? Maybe the first commentator is right. Maybe it's time to just start over.

 
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